The BIG Broadband issue

With the advances in technology and many people being reliant on their Broadband for watching television, managing their appliances, monitoring their homes and the ever evolving world of remote working, broadband infrastructure is now in demand more than ever.

Previously many management company knew very little about the broadband infrastructure  available across their developments. Now it’s become one of the biggest issue for tenants, which means it’s now very much hitting the top of property managers agendas.

It’s become a huge part of the decision-making process as much as proximity to good schools and transport links. It forms the foundation of the connected home and when it doesn’t perform well, it impacts on people’s ability to work and enjoyment of technology advances.

Broadband lottery

Resident management companies and property managers need to understand what infrastructure is available, and crucially what the process is to enhance it so they may inform all tenants of how they can improve on their infrastructure. Currently broadband is very much a post-code lottery.  USwitch recently reported that the average speed in the UK was 46.2Mbps, but 13% of homes have speeds below 5Mbps. Also, according to research by Think Broadband, one in eight new properties have speeds so slow they fall below the Government’s minimum requirement of 10Mbps.

Speedy resolve

Here are the different types of broadband infrastructures available:

  • ADSL broadband – Many blocks still only have access to copper based ADSL broadband that cannot deliver over 5Mbps.
  • Fibre-to-the-Cabinet (FTTC) – this is what is most commonly available and sold as ‘fibre’ by many of the big Internet Service Providers. This is somewhat misleading, as FTTC simply means that there is fibre to a junction box on the street, so the connection into the building is still delivered over copper phone lines. As a result, there continue to be huge issues with peak-time slowdowns and distance attenuation, further away the property is from the telephone exchange, or the higher the flat the poorer the service.

  • Fibre-to-the-Building (FTTB) – also known as ‘full fibre.’ the ‘gold standard’ of broadband – its now available across 8% of the UK and the government is commited for everyone to have it by 2033. With full fibre the customer can enjoy symmetrical gigabit broadband services at 1,000Mbps. With these speeds, HD movies can be downloaded in seconds and families can simultaneously access the Internet, without any frustrating slowdowns, buffering or timeouts.

Fibre for all

Once installed, a full-fibre connection can also be leveraged for other purposes which could add value to the development for residents – such as offering communal Wi-Fi hotspots. In addition, in the future this type of broadband will almost certainly be used for IPCCTV (Internet-enabled CCTV) for security systems and monitoring. Also, if every unit in the development is connected at once, which can easily be done in a new development, it means that residents can be online within minutes of moving in – removing wait times for installation and maximising rental returns.

Connectivity is now an essential utility for all tenants. Flat owners and renters expect it as standard. Property managers that provide a future-proofed reliable connection are therefore a step closer to minimising rental voids and, crucially, keeping tenants satisfied. If you’d like us to discuss managing your block of flat, please contact a member of the team today.

IPM celebrate 10 years with new App

Inspired Property Management (IPM) one of the leading providers of block property management services across the UK celebrates its 10th anniversary with the launch of a bespoke new App and the expansion of their head office in Doncaster.

IPM was launched in 2009 by David Poppleton, Andrew Poppleton and Danielle Parker who have established a thriving business with over 80 team members, managing over 500 developments nationally.

IPM has ambitious plans to continue their impressive growth, aiming to increase the number of developments it manages over the coming years. Based at Malton Way, Adwick-Le-Street, Doncaster, with a further office located in central London, IPM recently completed the acquisition of a further neighbouring building to expand their head office in Doncaster.

IPM has been attentive to increasing connectivity, passionate in embracing digital change and listening to their customers. The development of the brand new IPM Maintenance App will enable customers to request repairs, report problems, all with a simple click on the App from their mobile device, anytime, anywhere.

David Poppleton, Director of IPM, said: “We are delighted to be celebrating 10 years of growth and success for Inspired Property Management, and we wish to thank all our team for their steadfast dedication and commitment. Our vision is to provide customers with the best property management services in the UK.”

Danielle Parker, Director of IPM said: “It’s been an incredible journey over the last 10 years building the business to where it is today. We all share a genuine commitment to putting customers’ needs first and that has been the basis for our success. Here’s to the next 10 years!”

Andrew Poppleton, Director of IPM said: “When we started IPM, we all had a shared vision to build a business focussed on customer care with a talented, motivated and passionate team. The new IPM Maintenance App highlights our commitment to embracing technology and investment.”