Fire safety in high rise flats

​​Following the devastating fire at Grenfell Tower in London, we understand that people will be concerned about the safety of their own homes. The safety and wellbeing of our tenants is very important to us.

If you live in a private rented high rise block

The fire service advice is to take up safety concerns with the Responsible Person for the premises which is likely to be the managing agent or landlord. If residents have concerns about their own safety within their flat, then they can request a visit their local fire authority for more information.

Our advice to residents living in a high rise blocks:


  • Make sure that you have an escape plan and all members of your household know what to do if there was a fire in your flat
  • Make sure everybody understands your escape plan and knows where the door key is kept


  • Keep exits and passageways clear of any obstructions
  • Close all internal doors at night to prevent any spread of fire
  • Never use, or store, bottled gas cylinders in high rise blocks
  • Always report faulty doors on staircases
  • Never tamper with internal fire mains (dry riser) inlets on the landings
  • Never park your vehicles in a designated parking space for emergency services
  • Do not start cooking if you are very tired or have drunk a lot of alcohol. Never use a chip pan
  • If you smoke make sure that you put cigarettes out properly, and don’t smoke in bed or while sleep


  • If there is a fire in another flat in the building, you are usually safest in your own home unless you are affected with heat or smoke
  • If it is too dangerous to follow your planned escape route, ring 999 and stay inside the safest room
  • Keep the doors closed and use towels or bedding at the bottom of the door to block the smoke
  • If you leave the building due to a fire use the stairs, do not use the lift
  • If there is a fire never assume that somebody has called 999 make the call yourself


  • Raise the alarm if possible
  • Call the Fire Brigade on 999
  • If your flat is affected by smoke or fire, leave the building
  • If your flat is not affected, and you consider it safe to do so, you may remain in your flat until advised by the Fire Service
  • Evacuate the building using the staircase. Never use the lift


5 tips to reduce your buildings insurance premium

Although building insurance can be quite a dry topic with insurance companies being seen as a means to an end (much like property managers), it is an important and typically expensive element of a service charge budget, which needs to be thoughtfully addressed.

IPM have been asked many times for our top tips and tricks to reduce buildings insurance premiums which has led us to compile the below list that property managers and resident management companies/leaseholders can use to reduce and manage your buildings insurance:

Compare quotes

You should never accept the first and only, so make sure your property manager or person responsible for the insurance get at least 3 quotes. There are many insurers available with competitive premiums so use this to your advantage.

Get a valuation

When commencing management of a property, IPM always suggest that a full insurance valuation is completed if it hasn’t been completed recently. Insurance reduces financial impact on the policyholder should a risk occur and the last situation you would want is to find out that the policy is underinsured.

Increase your excess

If insurance claims have become a regular occurrence in your building, discussing the possibility of increasing the insurance excesses may bring the overall premium down and warn off any consistent claimers. The usual risks on building insurance policies are: escape of water, fire/lightning, explosion, subsidence and accidental damage.

Be proactive

Building insurance tends to become a hot topic when claims become a regular occurrence. More often than not, these claims are attributed to water leaks throughout the building. Ensure you have a PM with a proactive maintenance plan which will help prevent further issues arising. The damage may already be done with increased claims leading to increased premiums but proactivity can reduce premiums over time.


Most property managers are in a position to organise credit for their clients who can then pay premiums monthly, however, this can increase your annual cost by up to 10% in some cases so it’s important to find out the overall cost. It is financially prudent to manage the service charge accurately to pay for the building insurance in one annual payment.

IPM has access to the entire market, providing our clients with the best insurance policy for the year ahead, for more information about our services and how we can manage your property efficiently, please get in touch with a member of our team.


Inspired Property Management get responsive!

We’ve recently completed and launched our new fully responsive Inspired Property Management website.

The site is fully responsive for mobile and tablet so no matter what the device the website is viewed on visitors can navigate around the site with ease and find exactly what they are looking for quickly.

In addition the site features a full content management system (CMS) and links to our very own on-line tenant portal system where our customers can find all the information they require about their property and can even make payments on-line.

Dave Poppleton, Director, advises,

“We wanted to ensure that we provide a smooth and seamless service to our customers and our new fully responsive website reflects this.”

“With enriched content and the latest company news, the website becomes our on-line voice to our customers.”

Why not browse the new site and let us know what you think!

Inspired Tenant Portal

Inspired have now recently created and implemented a ‘Tenant Portal’.

This will allow owners to access specific information and news updates relating to their development 24 hours a day, for example a copy buildings insurance policy, as well as being able to access statements of accounts and transaction history.

Owners will also be able to make payments on line using a debit or credit card 24 hours a day. You will no longer be required to call in office hours to make payment over the phone.

A maintenance section is also available to report any maintenance issues.

Please click here to access the Tenant Portal or you will find the ‘Client Login’ button in the top right hand corner of our website.

We hope all users will find the Tenant Portal extremely helpful.